Common questions

SEO tools track search rankings. The Monitor records AI answers to buying questions and scores whether they mention your business, describe it accurately and recommend it.

Your fact sheet supplies the prices, plans and audience information used to check answers. This helps identify errors such as an outdated price. Prices and plans are required.

A baseline runs after you create a case, followed by automatic monthly measurements. Pro also lets you run a new measurement on demand, for example after a relaunch.

The free snapshot covers ChatGPT and Perplexity on their lighter models. Starter adds Claude and Gemini and asks the flagship models; Pro covers all nine. Everything runs in English for now. Queries use web search through the API, so answers can differ from consumer chat apps.

A separate model without web search checks each answer against your fact sheet and competitor list. It scores visibility (0–2), accuracy (0–2) and sentiment (−1 to +1), and records the dominating competitor. Score = visibility × 25 + accuracy × 15 + (sentiment + 1) × 5, normalised to 0–100.

The Check scans technical signals such as crawler access, llms.txt, structured data and server-rendered HTML. The Monitor records what AI models answer about your business. Each monthly run includes a fresh Check scan so you can compare technical findings with visibility results.

Yes. The API is available under /api/v1 with bearer-token authentication. See /docs/api for documentation and /api/v1/openapi.json for the specification. An MCP server is available at /api/mcp.

Cancel any time in the customer portal. Cancellation takes effect at the end of the billing period. The free snapshot needs no credit card: you get one measurement of your category across ChatGPT and Perplexity, a second one seven days later to show what moved, and 14 days of access to both.