Common questions

SEO tools measure rankings in a list of results. We measure answers. There is no position 1 to 10, there is prose in which three vendors appear and the rest does not exist. So we measure mention, accuracy and sentiment — not position.

Without ground truth there is no way to judge whether an answer is right. Once your prices, plans and audience are on file, every answer can be checked against them — and you see immediately when a model quotes an outdated price. That is why prices and plans are mandatory.

Automatically once a month, plus a baseline run right after you create the case. On the Pro plan you can measure again at any time — after a relaunch, for example.

On the trial, ChatGPT and Claude. From Starter, Perplexity and Gemini as well, plus a second language. All with live web search, so the answer matches what a buyer sees in a chat.

A separate model without web search judges every answer strictly against your fact sheet and competitor list. It gets four numbers to fill in: visibility 0–2, accuracy 0–2, sentiment −1 to +1, and the dominating competitor. Score = visibility × 25 + accuracy × 15 + (sentiment + 1) × 5, normalised to 0–100.

The Check measures the technology of a domain: robots.txt for AI crawlers, llms.txt, structured data, server-rendered HTML. The Monitor measures the outcome: what the models actually answer. Every monthly run triggers a fresh Check scan, so both numbers sit side by side — and a drop in visibility gets a cause instead of a shrug.

Yes. Every dashboard function exists as an endpoint under /api/v1, authenticated with a bearer token. The OpenAPI spec lives at /api/v1/openapi.json, the documentation at /docs/api. An MCP server mirroring exactly these endpoints follows.

Any time in the customer portal, effective at the end of the current period. The trial runs for 14 days and needs no credit card.